NOW Broadband Membership - Unlimited Home Broadband Provider (2023)

NOW Broadband Membership - Unlimited Home Broadband Provider (1)

NOW Broadband Membership - Unlimited Home Broadband Provider (2)

Enjoy brilliant, award-winning broadband and unlimited downloads.

Choose a broadband membership that suits your needs and our hassle free switching means you’ll be up and running in no time.

Discover our plans

NOW Broadband Membership - Unlimited Home Broadband Provider (3)

Our Broadband Membership plans

Take your pick

Average download speed 63 Mbps

NOW Broadband Membership - Unlimited Home Broadband Provider (9)

SUPER
FIBRE

£24 a month for 12 months

£0 activation & £5 delivery fee.
Prices may change during this period.

Check coverage

You get:

Average download speed 63 Mbps
Unlimited downloads
Line rental included
No activation fee
NOW Pay As You Use Calls

.

Average download speed 36 Mbps

NOW Broadband Membership - Unlimited Home Broadband Provider (10)

FAB
FIBRE

£23 a month for 12 months

£0 activation & £5 delivery fee.
Prices may change during this period.

Check coverage

You get:

Average download speed 36 Mbps
Unlimited downloads
Line rental included
No activation fee
NOW Pay As You Use Calls

.

Average download speed 11 Mbps

NOW Broadband Membership - Unlimited Home Broadband Provider (11)

BRILLIANT
BROADBAND

£18 a month for 12 months

£0 activation & £5 delivery fee.
Prices may change during this period.

Check coverage

You get:

Average download speed 11 Mbps
Unlimited downloads
Line rental included
No activation fee
NOW Pay As You Use Calls

Safe switching, no engineer required for most members : Excludes members who need a new phone line or fibre installation at their property.

Speeds vary by location. Fibre: Applicable to NOW Fibre areas only. 18+. UK only. NOW Broadband available to new NOW Broadband customers and new and existing TV customers, not available to existing NOW Broadband/Combo customers. 12-month contract for NOW Fab Fibre: £23pm for 12 months, £0 set up fee and £5 delivery fee. 12-month contract NOW Super Fibre: £24pm for 12 months, £0 set up fee and £5 delivery fee. 12-month contract Brilliant Broadband: £18pm for 12 months, £0 set up fee and £5 delivery fee. No contract option available with £60 activation fee and £5 delivery fee. No contract option keeps rolling until offer period ends unless cancelled; cancel any time. 12-month min contract for contract option. On our 12 Month Saver product if you cancel within your contract you may be subject to Early Termination Charges. After 12 months, standard price applies (currently £25pm for Brilliant Broadband / £32pm for Fab Fibre / £35pm for Super Fibre). Offer not available with any other offers. Availability subject to survey. No traffic management policy. See sky.com for more details and our Usage Policies. Average speeds: download speed: 11Mbs for Brilliant Broadband / 36Mbps for NOW Fab Fibre / 63Mbps for NOW Super Fibre. NOW Calls: NOW network areas only. Compatible line required. Acceptable use policy applies. Find our call rates in the NOW Calls tariff guide. General: Subject to status. Upfront payment may be required. You must get any consents required (e.g. landlord’s). UK residential customers only. Further terms apply. NOW Calls network areas only. Acceptable use policy applies. Find our call rates in the NOW Calls tariff guide.

NOW Calls: NOW Pay As You Use Calls included. NOW Calls network areas only. Acceptable use policy applies. Find our call rates in the NOW Calls tariff guide.

NOW Broadband Membership - Unlimited Home Broadband Provider (12)

Unlimited Broadband

When we say unlimited we mean it. All of our broadband options are uncapped, so no dodgy charges.

No Contract

Our no contract option is available with a £60 activation fee.

Easy switching

If you're with BT, TalkTalk, EE or Plusnet, our dedicated team will deal with your current provider so you don't have to.

Perfect calls

Keep the conversation going with the perfect call package. Find out more

Frequently asked questions

NOW Broadband is the latest no contract offering from NOW. Get totally unlimited reliable broadband and calls, with no contract options or our 12 month saver plan.

With NOW Broadband, you are in charge. Choose the broadband speed you want, how long you want it for and then what call package suits you. Easy as that!

NOW Broadband Members.

Broadband Buddy allows you to control what websites your family can access and when, on all devices connected to broadband. It also helps protect against phishing websites that try to collect your private information, and malware-infected websites that can damage your computer and other devices.

If you want to find out more about the NOW Broadband Buddy, click here.

Moving home with NOW is easy. We’ll get your broadband and phone set up at your new address in no time.

Take us with you in a few easy steps:

All you have to do is get in touch by phone or Live Chatand tell us the address you’re moving to.

We’ll let you know if your currentbroadband plan is available there. Or if you want to change your plan, we can sort that out too.

We’ll also tell you if you need an engineer to visit your new home to set up your broadband.

Keep in mind: We can only provide NOW Broadband plans that are supported by the telephone exchange at your new address. We’ll check this for you when arranging your move.

How do I switch to NOW broadband from my current provider?

Switching to NOW Broadband couldn’t be easier. Just choose your broadband and calls, we’ll let you know if you can get it in your area. We do all the heavy lifting by taking care of the switch from your current provider. So you can sit back and relax.

Do I need an engineer visit?

This depends on whether you have an existing phone line. If you don’t, we’ll book an engineer visit for you within a few weeks of your NOW broadband order. If you need an engineer visit to install a phone line, we’ll book one for you when you order NOW broadband. The waiting time depends on when an engineer’s available, but it’s usually within a couple of weeks. If you already have a phone line, there’s no need for an engineer visit. We’ll switch your broadband automatically. This will happen within two weeks of your order.

If you want to find out more about moving home with your broadband, click here.

If you want to keep your current phone number, choose ‘Yes, keep my current number’ when you confirm your broadband order, and we’ll do our best to have it transferred over. If it’s not possible to keep your phone number, we’ll let you know. You can also forward your emails from your old broadband address to your new address, and transfer across your email contacts.

Please note: Emails can only be redirected from accounts that support POP access. Check with your current provider to find out if you can keep your existing email account.

There are two different types of broadband speed:

Speed of the connection to your Hub, also known as your access line speed. If you have NOW Broadband, this is the maximum speed between your local telephone exchange and your Hub. This speed depends on how far away you live from the exchange.

If you have NOW Fibre Broadband, distance to the exchange isn’t important. However, the distance from your home to your local street cabinet (usually green) can affect your connection speed.

Speed on your devices:

Also known as your throughput speed. This will be lower than the speed into your Hub, as it’s affected by factors such as the layout of your home, whether you’re using a Wi-Fi connection and the number of devices connected to your network. You can find more information about the technical terms used when talking about broadband in our glossary of broadband speed terms.

Fluctuating broadband speeds in your first ten days:

To give you a reliable broadband connection from day one, we’ll make sure it has a good combination of speed and stability to start off with. We’ll then test and reconfigure your line to provide you with the best performance. This process can take up to ten days. During these first ten days you might notice some fluctuations in your speed, and your connection might be intermittent at times. This is normal. The important thing is to keep your NOW Hub Two switched on 24/7 during this time. We can then get the information we need about your line, and select the best settings for your connection.

If you sign up for our no contract option you can cancel anytime without any penalties.

NOW Broadband Membership - Unlimited Home Broadband Provider (13)

To get info on staying safe online, check out Internet Matters for loads of useful advice.

References

Top Articles
Latest Posts
Article information

Author: Laurine Ryan

Last Updated: 05/09/2023

Views: 5855

Rating: 4.7 / 5 (57 voted)

Reviews: 88% of readers found this page helpful

Author information

Name: Laurine Ryan

Birthday: 1994-12-23

Address: Suite 751 871 Lissette Throughway, West Kittie, NH 41603

Phone: +2366831109631

Job: Sales Producer

Hobby: Creative writing, Motor sports, Do it yourself, Skateboarding, Coffee roasting, Calligraphy, Stand-up comedy

Introduction: My name is Laurine Ryan, I am a adorable, fair, graceful, spotless, gorgeous, homely, cooperative person who loves writing and wants to share my knowledge and understanding with you.